We're here to help you get the most out of FurnishMate. Choose the contact method that works best for you.
Email Support
For general questions, feature requests, bug reports, or billing enquiries:
Email: [email protected]
Response time: Within 24 business hours
WhatsApp Support
For quick questions during business hours (Mon–Sat, 10:00–19:00 IST):
Grievance Officer
For formal complaints regarding personal data, privacy, or the Service under the Digital Personal Data Protection Act, 2023 and the Information Technology (Intermediary Guidelines) Rules, 2021:
Nexus Grievance Officer
Email: [email protected]
Response time: Within 30 days of receipt, as required by law.
Account & Data Requests
Under Indian law, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Delete your account and personal data
- Withdraw consent for data processing
You can delete your account directly from the mobile app (Profile → Delete Account) or the web dashboard (Settings → Delete Account). For other requests, email us.
Registered Office
FurnishMate Tech Private Limited
Mumbai, Maharashtra, India
CIN: Pending
GST: Pending
For further information, see our Privacy Policy and Terms of Service.